Frequently Asked Questions
Will you be releasing new collections?
Yes! We're always working on new designs and limited drops. Follow us on social media to stay updated on our latest releases.
How can I contact Cevarinzo?
You can reach our support team anytime at info@cevarinzostore.com, and we'll be happy to assist you.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of receiving your order, and we'll work quickly to resolve the issue.
How should I care for my clothing?
Wash inside out in cold water with similar colors, avoid bleach, and tumble dry on low or air dry to maintain the quality of the garment.
Do you ship internationally?
At the moment, we ship within Switzerland only.
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with a tracking number.
Can I return or exchange an item?
Yes. We accept returns within 30 days of delivery, provided the item is unworn, unused, and in its original condition with tags attached.
How long does shipping take?
Orders are typically delivered within 3–14 business days after payment is confirmed.
What materials are your products made from?
Our apparel is made from premium-quality fabrics chosen for comfort, durability, and everyday wear.